Guaranteed working method alcohol law
10 June 2023
It is very important for 247DRANK that alcohol is sold in a responsible manner, also online. 247DRANK absolutely does not want to sell alcohol to young people under the age of eighteen.
This document provides insight into the way in which 247DRANK implements this responsible distance selling. This satisfies the requirement laid down in Article 20A(1)(b) of the Alcohol Act that a method must be used to ensure that the alcoholic beverage is delivered only to the address of the consignee or to a distribution point and that the age of the person to whom the alcoholic beverage is supplied is determined and that this method is also used.
This document is always up to date. This means that the document is updated with every change in the situation and is reviewed annually. The document contains a description of:
- the process used to monitor the age limit and comply with the applicable obligations;
- the way in which this method is made known and transparent to employees;
- checking the correct compliance with the process and the way in which any corrections are made.
How 247DRANK, together with any chain partners (delivery services), monitors the age limit from ordering drinks to delivery;
How 247DRANK ensures that the working method is made clear and clear for employees, own delivery staff and/or others who work under the responsibility of 247DRANK.
How 247DRANK checks for the correct compliance with the guaranteed working method and how, following evaluations of the working method, any changes are implemented.
Process (in accordance with article 5.2, paragraph 1 under a and b of the Alcohol Decree)
For online orders, it is mandatory that the buyer indicates that he is at least 18 years and older. When confirming the order by telephone, it will be asked whether the buyer is 18 years or older. In all cases, the customer is also informed that upon delivery, the person who receives the drinks package must be 18 years or olderand must also identify himself if requested. During the ordering process there will be an IDIN check and/or 18+ confirmation.
Upon delivery by external delivery services, an age check will always be done. The recipient must show a valid identity document, in accordance with Article 20 paragraph 2 of the Alcohol Act.
247DRANK's own delivery service checks the date of birth upon delivery on the basis of the delivery details and the ID document that you keep ready. If you have already been identified by previous checks of your own delivery person and you are recognized by your own delivery person and/or it is evident that you are older than 25 years, this can also be seen as verification. However, identification at the request of the delivery person remains mandatory at all times.
Delivery to the neighbors, or leaving drinks without anyone at home, is not allowed. The drinks package will be taken back by the delivery person. Upon own delivery, the drinks will be taken back and offered for delivery again. The additional costs are at the expense of the buyer.
Provision of information to employees (in accordance with Article 5.2(1)(c) of the Alcohol Decree)
All our employees are informed about this guaranteed working method by means of manuals, internal training and work consultations and are regularly checked for this.Control (in accordance with Article 5.2(1)(d) of the Alcohol Decree)
Every month, the guaranteed working method is evaluated for all delivery drivers, both internally and externally, and adjusted where necessary.
In the case of delivery by internal or external parties, random checks are carried out to ensure compliance with the required age check.
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